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Outlook

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Configuring Microsoft Outlook 2007 (Automatic Method)

  1. Open Microsoft Outlook
  2. Go to Tools > Account Settings



  3. Click 'New...' (on the E-mail  tab)



  4. Enter your name as you would like it to appear the the 'From' column in your recipient's email program.

    Enter the email address (given to you by your Snorkel IT representative) - This is your Primary address if you have more than one.

    Enter (and confirm) your password (given to you by your Snorkel IT representative)

    Then click Next



  5. The next step will take a few minutes while Outlook connects to Snorkel IT's mail sever and downloads the relevant connection settings.

    You should see the screen below, if it fails and you get any red crosses you will need to check 'Manually Configure server settings', click 'Next' and then pick up Step 5 in the next section (Manual Configuration)




Configuring Microsoft Outlook 2007 (Manual Method)

  1. Open Microsoft Outlook
  2. Go to Tools > Account Settings



  3. Click 'New...' (on the E-mail  tab)



  4. Select 'Manually configure server settings or additional server types'

    Then click Next...



  5. Ensure 'Internet E-mail' selected and click Next



  6. Enter your name as you would like it to appear the the 'From' column in your recipient's email program.

    Enter the email address (given to you by your Snorkel IT representative). This is your PRIMARY address if you have more than one.

    Select POP3 for Account Type

    Enter mail.snorkelit.co.uk for both Incoming and Outgoing mail servers

    Your User Name is the same as your (primary) email address

    Enter your password (given to you by your Snorkel IT representative)

    Check 'Require logon using Secure Password Authentication (SPA)'

    Make sure to click 'More Settings' button. NOTE: Failure do perform this step will prevent you being able to send/receive email



  7. On the Outgoing Server tab check 'My outgoing server (SMTP) requires authentication', making sure 'Use same settings as my incoming server' is selected.



  8. On the Advanced tab, check 'This server requires an encrypted connection (SSL)', this should automatically change the POP3 port to 995. If not, manually enter 995.

    Enter 587 for Outgoing Server (SMTP) port number and select TLS from the drop down. NOTE: Older versions of outlook dont have TLS - click here

    Click OK to close the dialog



    [Note: Earlier versions of Microsoft Outlook don't have a drop down, and instead have another check box called 'This server requires an encrypted connection (SSL)', if using such a version simply check this instead - See below...]



  9. Now click 'Test Account Settings' which will try and send and receive an automatically generated test email



  10. You should then see the following screen. If either of the two steps fail, please re-complete the steps above. If after trying again it still doesn't work, please contact your Snorkel IT representative.



  11. You're done!




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